Hyd Airport got rare recognition in service

GMR Hyderabad International Airport Ltd. (GHIAL) has been awarded the first position in Airport Service Quality (ASQ) passengers survey in the 5-15 million passengers per annum (MPPA) category for the year 2016. The Airports Council International (ACI),  located in Montreal, Canada, has communicated this to GHIAL officials. 
According to the survey, GHIAL got 4.9 in 2016 (measured on the scale of 1 to 5), while it scored 4.4 in 2009. Airport officials credited this consistent improvement to the passengers and its stakeholders including Ministry of Civil Aviation, CISF, airlines, immigration, and customs. Though Hyderabad Airport was designed to cater to 12 MPPA, it has shown a growth of more than 20 percent in the last year. There is an expansion plan to meet 20 MPPA in the near future. 
The ASQ award ceremony will be held in Port Louis, Mauritius from 16-18th October 2017. 
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s